Update, 6/thirteen/19, 6:03 p.m.In response to a request for a remark, Delish obtained the subsequent from a Walmart spokesperson:
We make an apology for our mistake. This is in no way something we need to take place. Our sales supervisor has made their fine attempt to make the situation proper and will continue to work with the bakery group to understand what happened and ensure it doesn’t happen again.
Original publish, 6/13/19, four:00 p.M.: Everyone and her auntie are prepared to get dressed up, dance it out, and dig into that graduation cake proper now—after all, ’tis the season. But you can’t dig into the cake. It truly is not caked in any respect... That’s proper. A family living in Pasadena, Texas, claims they these days struggled to reduce into a Walmart graduation cake because what they were given wasn’t a cake—it was styrofoam.
It all commenced while Mary Flores ordered a tiered graduation cake for her daughter, Lea Nava. Flores went to Walmart to cross-select it; however, she soon found that the bakers had forgotten to prepare the cake. She advised KPRC, “They didn’t have our order. They didn’t have something equipped.”
The shop reportedly offered to provide her a smaller cake (inclusive of a photo and numerous frosting adornments) free in an apology for the mixup. Thinking that the whole lot had gotten back on course, Flores took the cake domestic together with her.
Mary did not know that there had been any trouble till later that day when she attempted to cut the cake open with a butter knife. After it would not budge, her dad took a shot at it, this time with a pocket knife. That’s when they saw the inside of the alleged “cake.” Mary’s sister Nellie informed Fox 35, “Everyone’s face changed. Everyone went into shock.”
The family, without delay, lower back to Walmart to return the cake and file a complaint. While the shop manager reportedly apologized for the “false impression,” the family turned in the best present, a $60 present card, in return. After speaking to Walmart over the smartphone a few days later, Mary again presented a gift card and tiered layer cake.
For the Flores circle of relatives, none of this proved enough. “They cannot replace the instant that we lost. It’s a unique second, and that is what we were given for it: a Styrofoam cake. Not most effective did they reduce to rubble one time, they did it two times,” Mary stated. Nellie later took to Facebook to publish a video of the cake, captioning that a gift card “can’t make up for the embarrassment and humiliation she went via with circle of relatives and school friends there.”
